Technical Services Manager (m/f/x)

Permanent employee, Full-time · Berlin

THE ROLE
You will be part of our IT Technical Services team and work closely with our international product, publisher, campaign and sales teams. In particular, you will be in charge of:
  • Providing technical expertise to support our internal teams in using our ad platform, products and tools
  • Supporting supply and demand side integrations
  • Technical diagnostics of ad delivery, troubleshooting creative display issues in the web and app environments, helping resolve them
  • Supporting product teams in testing new features and providing bug fixes
  • Participating in development of internal tools for the improvement of team processes
  • Taking part in creating documentation on using our tools and best practices
YOUR PROFILE
  • You have completed a degree in Computer Science or gained similar working experience
  • You have gained 2-3 years of experience in technical support/product or web/software development positions
  • You have experience in using trouble ticketing systems such as OTRS, Zendesk, JIRA or similar
  • You have experience in troubleshooting Ad SDK integrations in native mobile apps on iOS and/or Android
  • You understand the essentials of web development including HTML, CSS and JavaScript
  • You have a strong understanding of how ad servers’ and ad exchanges’ (SSPs/DSPs) technologies work in programmatic ecosystem
  • You have previously worked with advertising APIs and protocols, similar to OpenRTB, VAST, VPAID, CMP API etc.
  • You have a solid understanding of HTTP protocol and experience in using RESTful APIs
  • You are very fluent in English, additional knowledge of other languages is a plus
  • You are a very customer- and service-oriented person with excellent problem-solving skills
  • You are an extremely reliable team player
WHAT WE OFFER
YOC stands for „Your Opinion Counts”. This idea guides us as a company and defines the understanding of our teams.
Inspire – Progress – Connected – these values are lived at YOC and determine our corporate culture. We offer you the opportunity to actively contribute to the shaping of your role, to give new impulses and to implement your ideas independently. It is our goal to support you in your personal and professional development, and together, to continue our pioneering work in the future-driven mobile advertising market.

In addition to an attractive and modern workplace with optimal transport connections, we offer subsidies for in-house language courses, international company events, and without say, organic fruits & coffee.
ARE YOU INTERESTED?
Send us your CV and become part of our open and dynamic team. Your contact, Belinda Topp, is looking forward to your application.
About us
YOC is a pioneer and leading independent provider of data-driven mobile advertising solutions in Europe.

With our long-standing expertise, we have created a marketplace for innovative and non-intrusive digital ad formats and deliver them across all programmatic and direct trading channels. With our pioneering technology we aim to operate qualitatively at the top of the advertising market and deliver better advertising experiences to everyone. We have developed a unique and proprietary platform VIS.X® to cover the full potential of effective programmatic advertising.

Since 2006 we are listed on the stock exchange as one of the first providers of mobile advertising and continue to be a dynamic company with flat hierarchies. More than 80 employees at seven European locations strive to make a meaningful and sustainable contribution to better advertising.
Your application
Thank you for considering a career at YOC AG. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@yoc.com.

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